- Order on Hold
- Inventory Period NOT open
- No enough on-hand quantity
- No enough quantity to reserve/transact
- No on-hand quantity in required sub-inventory
- The Lot from which items are selected is inactive/expired
- Lot control Item Lot Divisible Option not enabled
- Specified Lot is Disallowed Transaction (Applied on Material Status)
- Item On-Hand to Disallowed Transaction (Applied on Material Status)
- Wrong Item reservation (even inventory have enough quantity)
- Inventory reserved for other sales orders
- Inventory picked-up by other sales orders
- Previously done return to stock not properly performed
- Cycle Count Adjustments
- Serial Control Item Serial number not allocated or not assigned
- Manually Backordered
- Move order is in pending state
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1. Check in Shipping Transaction Form, make sure the order still in “Ready to Release”.
2. There might be a lot of possibilities for this problem:
A) Order on hold
B) Do not have enough qty
C) Lot expired
D) Wrong reservation (even inventory have enough qty)
E) Inventory reserved for other orders.
F) Inventory picked up by other orders
G) Previously return to stock not done properly.
3. Case A,
Check if the order is on hold. Check the order type in Shipping Transaction Form → “Detail” →“Source”.
4. There is another way to check the order type. That is go to WMS Control Board → “Picking”.
5. Or go to OM Shipping View to see the order type.
6. Go to the correct “Sales Order View” instant accordingly by keying in the order# and order type.
7. Click on “Open Order” → “Action” → “Additional order info”.
8. Do the same for order level and line level.
9. Case B & C,
-Go to Material Workbench to check if the lot has expired or not having enough inventory for this order.
10. We can check if any lot is reserved for other order as well.
11. In Material Work Bench, go check for each lot in the physical locator by clicking on the “Attribute” button. (lot level reservation)
12. Alternatively, go to Shipping Transaction Form → OM Shipping View,
-or go to “Lot Number” (Ctrl + L), click on Attribute column to check the SO reservation of the lot.
13. Compare the SO info with the order that are having problem.
14. Case D,
-Go “Reserve Supply” form (Ctrl + L) to check if the order is wrongly reserved.
15. Case E,
-in the “Reserve Supply form, we can check if the qty is being picked up by other order as well. (order level reservation regardless of lot)
16. Also, can go to Material Workbench → Availability, to check for the available to reserve.
17. Case F,
-it might have high possibility the qty is taken up by order with different line, or other orders which have been auto launched.
18. If this is the case, must do backorder.
19. Go to Transact Move Order Form → tab “Pick Wave” → View/Update allocation → Lot/Serial.
20. Click on the checkbox for order which need to be backordered, then go to Tool → Back Order Line.
21. Case G,
-Ask the user if the order has done return to stock previously.
22. If yes, it might has high possibility that the return to stock not done properly.
23. Check the lot state, must be in “Resides in inventory”.
24. Check in Material Workbench to see if the lot is still packed with LPN or not.
25. Check also if the lot is in physical locator rather than logical locator.
Inventory Pending Transaction to View and Resubmit
Inventory Pending Transaction
When you resolving and working with Pending Transactions users must collect and identify data in order to address the source product and complete the Period Close process.
Hence the key steps for resolving pending transactions are:
>>> Locate the transactions
>>> Find the error message to determine what is preventing the transactions from processing.
>>> Resolve the error
>>> Resubmit the pending record.
Nav: Inv → Transaction → Pending Transaction
Perform to resubmit all Pending Transaction through find form enter the proper value and (B) Find → view the pending Transactions summary details below screen
Resubmit the all pending transaction from → Tools → Submit all
or
Perform to resubmit a single line pending transaction choose the line and resubmit for that particular pending transaction line only.
Users can see the number of pending transactions by navigating to the Inventory Accounting Periods Form.
Nav: Inv → Accounting Close Cycle → Inventory Accounting Periods
Place cursor on the appropriate open accounting period and click on the [Pending] Button. There are three zones titled “Resolution Required” ,“Resolution Recommended” and “Unprocessed Shipping Transactions”.
Resolution Required:
>>> This message indicates you have unprocessed material transactions in the MTL_MATERIAL_TRANSACTIONS_TEMP table. You are unable to close the period with this condition.
>>> Inventory considers entries in this table as part of the quantity movement.
>>> Closing the period in this situation is not allowed because the resultant accounting entries would have a transaction date for a closed period.
>>> This message indicates you have material transactions in the MTL_MATERIAL_TRANSACTIONS table with no accounting entries (Standard Costing) and no accounting entries and no costs (Average Costing).
>>> These transactions are part of your inventory value.
>>> Closing the period in this situation is not allowed because the resultant accounting entries would have a transaction date for a closed period.
>>> This message indicates you have unprocessed resource and overhead accounting transactions in the WIP_COST_TXN_INTERFACE table. You are unable to close the period with this condition.
>>> These transactions are in your work in process value, and awaiting further processing.
>>> Closing the period in this situation is not allowed because the resultant accounting entries would have a transaction date for a closed period.
Unprocessed Shipping Transaction:
>>> “Pending Transactions” in the Unprocessed Shipping Transactions zone indicate there are transactions in the WSH_DELIVERY_DETAILS table in a status of shipped.
>>> Closing the period in this situation is not allowed because the resultant accounting entries would have a transaction date for a closed period.
Resolution Recommended:
>>> This message indicates you have unprocessed purchasing transactions in the RCV_TRANSACTIONS_ INTERFACE table. These transactions include purchase order receipts and returns for inventory. If this condition exists, you will receive a warning but will be able to close the accounting period.
>> These transactions are not in your receiving value. However, after you close the period, these transactions cannot be processed because they have a transaction date for a closed period.
>>> If this condition exists, you will receive a warning but will be able to close the accounting period.
>>> These transactions are not in your inventory value. However, after you close the period, these transactions cannot be processed because they have a transaction date for a closed period.
>>> If this condition exists, you will receive a warning but will be able to close the accounting period.
>>> These transactions are not in your work in process value. However, after you close the period, these transactions cannot be processed because they have a transaction date for a closed period.
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Back Order Drop Ship and Back to Back Order
Drop Shipment
For example,
A – Customer
B – Oracle Processing Company
C – Supplier
Back to Back Orders
What is the major difference between drop shipment and back to back order ?
You need to do the setup for these attributes:
Back to Back Order
As mention above this is ability to create specific supply orders for customer sales orders.
These are main features avaible in EBS
PO Req Created
PO Req Requested
PO Created
PO Received
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